PinkyParadise Reviews
Based on 21 customer reviews and online research, pinkyparadise.com has a consumer rating of 4.8 out of 5 stars, indicating that most customers are very satisfied with PinkyParadise.
5 Stars(19)
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4 Stars(1)
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2 Stars(1)
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1 Star(0)
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How would you rate PinkyParadise?
Top Reviews
My childhood dreams of magical colourful eyes has finally come true! Pinky paradise has absolutely every colour you could ever want! Not to mention the fact that they can be bought with your prescription if you choose. (make sure to check with your optometrist beforehand) I made 3 orders of a hefty collection of lenses because of their wonderful sale! Very well packaged and sent with great care. All with an absolutely adorable and beautifully printed how to guide for optimal care for your lenses and eyes. They send to a long list of countries with a great set of delivery options of your own choice. Very kind and quick response from customer care which is very comforting as a first time buyer all the way from Ireland! All in all super fun products, very user friendly website and professional business! <3
I wasn’t received my order, then I reached out to Pinky Paradise. They are the most friendly company ever. They followed up with my situation and offered to send me a replacement with express shipping without a cost! I can't be more than happy to be a Pinky Paradise loyal customer!! If you want to buy contact lenses, please consider this company! Their service is phenomenal! Even though I waited for two months ????, but it was not their fault. I think the USPS lost my package, so... anyway, thank you Pinky Paradise!!
Customer Reviews (21)
I messed up on my address and was super confused but customer support was on top of it the whole time, I always got a response within a day and was able to figure out what was going on and even offered to send out a new pair even tho it was my fault I put in the wrong address 10/10
I absolutely love these. The shipping is wierd and I always pay for the Express. Once it hits the us it quits tracking but that's okay because it gets to me a few days later. I need prescription and wow are these perfect. The color pops and I have dark brown eyes. I'm a cosplayer and now I cant ever imagine cosplaying without them. Thank you for the amazing product and the easy to use website that shows customers wearing them. :) @sexyvegetacosplay
Issue resolved but response time took a while. With some back and forth, I was finally unblocked after a few days
It was my first time trying pinky paradise and I am very happy with my purchase. The order was shipped out quickly and on time. Customer service is great and answered all questions. I look forward to making another purchase in the near future.
The customer service rep was knowledgeable and helpful, and i will be purchasing contacts from them for a long time to come.
Pinky Paradise was kind enough to reship my order of contact lenses when the initial shipment never made it to me. I received my lenses and I’m super happy with them.
Amazing customer service!! My original shipment did not arrive after the estimated delivery date. However, after reaching out to their customer service they kindly offered to re-ship the lenses :) So excited to receive them.
Ayuni helped me through chat! She was very quick and efficient with her help. She didn't ask me unnecessary questions and was extremely helpful!
Shilah was very helpful and prompt with her help. She was extra patient while I was placing my order and answered all the questions I had :)
I would do one star if the shipping wasn't so fast. I bought two pairs of contacts from pinkyparadise, followed all care instructions, and tried them on for about 10 minutes. After taking them out, my eyes were very irritated and uncomfortable. I had go go to an eye doctor and they said I have a minor eye infection from these contacts and I need to throw them away. Really disappointing.
Customer service was very helpful and quick to fix the issue I had with my order.
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